SPECIAL ACCOMPLISHMENTS: 

• Received compliments for excellent performance from Vice-President of Loss Control/Premium Audit.

• Delivered the New Hire Orientation for Internal Audit (IAD-230) at AIG in New York.    

• Took initiative and the leadership role in CAPS group study weekly meetings in completion of Bachelors Degree.

• Participated in the Fusion Improvement Team (FIT) projects at AIG - to facilitate, plan, and design a Training
  Program for 170 employees in the Fusion Group/Domestic Brokerage Group (DBG) in Berkeley Heights, NJ.

• Wrote Policies & Procedures documentation project for Premium Audit at MSIG.

• Maintained a MS Access 2000 database for Dhamak Punjab Dee, Inc. at TV/Marketing & Advertising Company.

• Involved in facilitating change for Concerned Parents Group for Stanhope thru local township meetings.

• Displayed community leadership by mentoring children in a NJ state program to assist needy families.

• Conversational - Hindi, Gujarati, Punjabi.

• Nominated to be member of Chamber of Commerce in Roxbury Township & Morris County.

• Collaborative presentation at Homeless Shelter after Thanksgiving in 2009 – bringing the message of “hope”.

Entrepreneurial Experience: 1992 – 2005

• Dhamak Punjab Dee, Inc. – Executive Producer – (TV Show/Magazine) – April 1996 – September
         2005.

• Priya Enterprises Inc. – Owned/Operated - (Entertainment) – November 1993 – April 1999

• Indian Palace – Owned/Managed - (Asian-Indian Restaurant) – August 2000 – February 2001

• The Clay Oven – Owned/Managed - (Asian-Indian Restaurant) – April 1997 – April 1999

• Rice & Spice – Owned/Managed – (International Grocery Store) - February 1995 – October 1999

Responsibilities as Owner/Operator/Manager:

• Managed all operations from Human Resources to financial activities from inventory control to payroll
    management.

• Business written ups by a local publication, such as Daily Record for offering excellent food and quality
    service.

• Maintained excellent relationships with vendors, customers, by communicating with them in Spanish if
    needed.

• As a well-respected local business owner, thus nominated for a position on the Chamber of Commerce in
    Roxbury.

• Revenues were increased by 3 times by improving relationships & re-building  new customer base over a year.

• Transferred customer base from Rice & Spice to The Clay Oven via massive advertising and mailings.

• Developed a rapport with customers, which has sustained the success of The Clay Oven until present day.

• Gained strong support from entertainers/film Bollywood stars with Priya Enterprises, which helped
    sustain/solicit

advertisements for Dhamak Punjab Dee, Inc. (Punjabi TV program airing two hours daily in NY & NJ 7 days/week).

Commerce National Insurance, Randolph, NJ - Administrative Assistant, 2000

• Applied and used MS Word to process quotes, memos, Certificates of Insurance for company clients

• Gained trust and respect of supervisors quickly by grasping & displaying the ability to learn and accept change.

• Utilized the outgoing personality to increase and maintain the growing needs of their expanding customer base.

EXPERIENCE HIGHLIGHTS

Associate Manager, Premium Audit - Everest National Ins. Company, Liberty Corner, NJ – Dec. 2007 - Sept. 2009

Senior Premium Audit Technician - Mitsui Sumitomo Insurance Group, Warren, NJ – Nov. 2004 – Oct. 2006

Premium Audit Technician - American International Group, Inc. - Berkeley Heights, NJ – Jan. 2002 – Oct. 2004

• Continually met the daily goals set forth by the manager, to handle Program business audits as well as manually calculate and book WC, GL, PKG, UMB audits.

•  Additionally, completed projects to clear the backlog of Bureau Criticisms from the Statistical and Underwriting departments and write-up of the documentation of the Policies & Procedures project for Premium Audit.

• Tested & documented results for Adobe Acrobat Writer program to assist upper management in attaining a paperless audit department.

• Produced 98 % error free audits (as a tech) and handled 20 % of total volume in customer service unit.

• Multi-tasked to manage conference calls with auditors, vendors, underwriters, accounting reps, to serve their business needs and improve internal quality, while reducing processing of revised audits and disputes.

• Facilitated change by tracking non-productive time spent by reviewers, which lead to the reduction of clerical activities for reviewers and increased head count to include a position for an Audit Technical Assistant.

• Received compliment letters from Vice-Presidents & calls (on file) from Agents/Brokers/Accountants/Producers.

• Instituted to promote high accounting and auditing standards to when processing WC, GL, Auto, Umbrella audits.

• Met expectations on a monthly basis of producing error free audits.

• Excelled in meeting the expected monthly and yearly goals by utilizing the excellent communication and organizational skills acquired from past entrepreneurial experiences.

• Resolved disputes by tracking, reviewing, and processing audits to meet departmental timeliness.
Internal Auditor - American International Group, New York, NY - Internal Audit Division – 11/06–12/07

• Delivered a New Hire Orientation project in March 2007 for IAD-230 and met departmental deliverables.

• Ensure that key controls set forth of the audited business units operates properly based on guidelines of
   Sarbanes- Oxley (SOX) standards and satisfies third party company standards of PwC.

• Perform a scrutinized audit review of the policies, functions, and processes of AIG's subsidiaries and 
   companies.

• Met goals and expectations per 6 month review as set forth on Individual Development Plan (IDP) with
   management.

• Verified upper management followed procedures & ensure that the controls were implemented on a
    timely basis and were in compliance with the accounting standards for the respective federal, state,
   other insurance authorities.

• Design/amended the Risk Assessment Matrix (RAM) by developing the testing steps, naming the controls, and recording the results on this RAM, perform walk through with clients, and prepare flowcharts using Microsoft Visio.

• Utilize recorded results on RAM with supporting documentation to assist the senior auditor to prepare the Final draft of the Audit Report to be uploaded into Team Mate and submit to audit committee and audit director.

• Assist management and senior auditor to update comments based on current follow-ups with clients on previously submitted audit reports for prior year. 

COMPUTER SKILLS

Software: Advanced user skills in MS Office 2007, Novell NetWare 4.11 and 5.1, Windows NT 4.0 Server and Workstation, Office 2000 including MS-Word, MS-Excel, MS-Access, MS-Power Point, MS-Outlook, Internet Explorer, Quicken, McAfee Anti-virus Software, MS Visio, Acrobat Writer.

Hardware: Practiced with on-hands troubleshooting and configured IDE and SCSI hard drives, memory modules, Network Interface Cards, Audio and Video cards, printers, and peripheral devices such as CD-ROMs. 

Related PC Support Experience Acquired Through Training at The Chubb Institute:

• Installed and configured Microsoft Windows 98 and Windows NT 4.0 operating systems.
• Continued to troubleshoot and maintain an up to date Windows 9x environment with network connectivity.
• Managed users and groups in Windows NT 4.0 Server and Workstation environment, file level security, setup local and roaming profiles, changed Registry settings, administered hard drives using Disk Administration utility.
• Modified initialization files and verified startup environment for Microsoft Windows 9x. 
• Managed NDS objects in Novell Net Ware 5.0, configured and maintained file system security, provided print services thru remote administration.
• Routinely checked, replaced and reconfigured Network Interface Cards, hard drives upgraded system memory and utilized several upgrades of service packs from network resources. 

EDUCATION

• Centenary College, Hackettstown, NJ - Bachelor Of Science in Business Administration with 3.7 (Cum Laude honors).

• The Chubb Institute, Parsippany, NJ - Diploma in Computer Technical Support with an average of 94.8.

• Raritan Valley Community College, Somerville, NJ - A.A.S. in Business Administration - Dean’s List.